Billing Terms & Conditions

Thank you for choosing SolveLabs for your natural, performance-focused solutions. We are committed to providing a seamless and secure payment process. Please review the terms below to understand our accepted payment methods, billing process, and transaction security.

Accepted Payment Methods

We accept the following secure and trusted payment methods:

• American Express (Amex)
• Apple Pay
• Diners Club
• Discover
• Google Pay
• Klarna
• Maestro
• Mastercard
• Shop Pay
• Visa

Note: PayPal is not currently supported as a payment method on SolveLabs.

Payment Security

At SolveLabs, we prioritize the security of your payment information. All transactions on our website are protected using industry-standard SSL (Secure Socket Layer) encryption technology, ensuring that sensitive payment details are securely transmitted and encrypted.

We do not store any sensitive card details or payment information on our servers, further enhancing transaction security and protecting your privacy.

To reinforce security:

• Our payment gateways are PCI-DSS compliant, providing robust fraud protection.
• Transactions are continuously monitored to detect and prevent unauthorized activities.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email, which will include:

• A summary of the items purchased
• Your shipping address
• Billing details
• Order subtotal, applicable taxes, and any discounts

Please ensure your email address is entered correctly at checkout to receive all important updates.

Billing Currency

All prices displayed on our website are in GBP (£) for orders placed in the United Kingdom. Customers accessing our website from other regions should verify the displayed currency and check for any additional conversion fees imposed by their bank or payment provider.

Subscription Payments

For products offered on a subscription basis, automatic billing will occur according to the selected delivery interval (e.g., monthly).

Key details:

• Auto-renewal: Subscriptions automatically renew until canceled.
• Manage Subscription: You can adjust or cancel your subscription at any time through your account dashboard or by contacting our support team.
• Cancellation Policy: To avoid charges for the next billing cycle, cancel at least 24 hours before the next scheduled payment.

Payment Issues or Errors

If you experience payment issues during checkout:

• Verify that your card details and billing information match those on record with your bank or payment provider.
• Ensure sufficient funds are available for the transaction.
• Retry the payment or use an alternative payment method.

For persistent issues, please contact our customer support team for assistance.

Order Cancellation Policy

If you need to cancel an order, contact our customer support team immediately after placing it. Orders can only be canceled before processing for shipment. Once shipped, cancellations are no longer possible, and you will need to initiate a return under our Return, Refund, and Exchange Policy.

Contact Us

For further inquiries regarding billing or payment processes, please reach out to us:

• Email: contact@solvelabs.world
• Phone: +44 7841 932576

We appreciate your trust in SolveLabs and are dedicated to ensuring a secure and seamless payment experience for all customers.