Shipping policy
At SolveLabs, we are committed to delivering your products quickly, securely, and efficiently. Below, you’ll find detailed information about our handling times, delivery timelines, shipping costs, and order tracking process to ensure a seamless shopping experience.
Handling Time
- All orders are processed within 1–2 business days (excluding weekends and public holidays).
- Once your order is processed and shipped, you will receive a confirmation email with tracking information.
Order Cut-Off Time
- Time: 2:00 PM
- Time Zone: (GMT) Greenwich Mean Time (London)
Delivery Times
Delivery timelines may vary based on the shipping method selected and your delivery location:
Standard Shipping
- Handling time: 1–2 business days (Monday through Friday)
- Transit time: 2–3 business days (Monday through Friday)
- Total delivery time: 3–5 business days
Express Shipping
- Handling time: 1-2 business days (Monday through Friday)
- Transit time: 1–2 business days (Monday through Friday)
- Total delivery time: 2–4 business days
International Express Shipping
- Handling time: 1–2 business days (Monday through Friday)
- Transit time: 2–11 business days (Monday through Friday)
- Total delivery time: 3–13 business days
Please note: Delays may occur during holidays, promotional events, or due to factors beyond our control (e.g., customs, weather, or carrier-related issues).
Shipping Details
| Shipping Method | Delivery Time | Order Value | Shipping Cost |
|---|---|---|---|
| Standard (UK) | 3–5 business days | Less than £50 | £4.95 |
| Standard (UK) | 3–5 business days | £50 and above | Free |
| Express (UK) | 2–4 business days | Less than £50 | £6.95 |
| Express (UK) | 2–4 business days | £50 and above | Free |
| Standard (EU) | 3–5 business days | Less than €100 | €9.95 |
| Standard (EU) | 3–5 business days | €100 and above | Free |
| Express International | 2–11 business days | Less than £100/€100 | £16.95/€16.95 |
| Express International | 2–11 business days | £100/€100 and above | Free |
Shipping Costs
Shipping costs are calculated based on the delivery address and shipping method chosen at checkout. This ensures competitive and accurate pricing tailored to your location.
International Shipping
We currently offer international shipping to several countries. For international orders, please note:
- Customs fees and import duties may apply, and these are the customer's responsibility.
- Delivery times may vary due to customs clearance or other external factors.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number.
- Use the tracking number to monitor your order’s status and estimated delivery on the carrier’s website.
Important Notes
- Orders may be subject to delays during peak shopping seasons or unforeseen circumstances.
- We are not responsible for delivery delays caused by incorrect shipping addresses. Please double-check your address during checkout to ensure accurate delivery.
Contact Us
If you have any questions regarding our shipping policy or require assistance with your order, our team is here to help:
- Email: contact@solvelabs.world
- Phone: +44 784-193-2576
Thank you for choosing SolveLabs! We are dedicated to providing a smooth and reliable shipping experience for all your shopping needs.